Executive Coaching Program for Health Care Executives at Salem, India

Nurturing the potentials of health care executives in India

EGyana initiated a pilot executive coaching program for a group of health care executives and their manager at Salem, Tamilnadu. A team of health care executives from a hospital with a capacity over 200 beds met with Prabha Sathyanarayanan in April 2009, to increase their personal effectiveness and job productivity.

At the initial one day group coaching intervention for a team of 9, the executives engaged in a personal growth development process to nurture their own well being, develop adaptive coping strategies and balance the demands of professional and personal life. The program focused on raising awareness about executive’s strengths and deficits and to facilitate a process that will help them connect with their selves at a deeper level through self inquiry – to look into their attitudes, core personal values, strengths, limitations, perceptions that they have about themselves/others, their opinions about what others perceive of them, reactions and interactions with others.

The coaching approach which took the executives on a learning process through self reflection and feedbacks from peers/manager, included value clarification exercises, exercises to understand listening levels at depth, saboteurs clarifications that identified the triggers which motivated them to operate, conduct or communicate in a particular way, mocking sessions and brainstorming activities to choose powerful perspectives and values to live from. The program also provided an opportunity to explore challenges and unique behavioral competencies pertinent to the health care industry. As a result of this initiative, the executives evaluated their personal effectiveness and started to articulate new insights during the program.

Key take-away for the executives

• Personal values awareness score card that unleashed their unique capacities and a clear understanding of who they are and what do they stand for

• Growth plan to honor/live their personal values in day-to-day life and to apply it at work

• Strategies to confront work/life challenges from a learning perspective rather than operating from stress

• Created support structure with in their team to motivate and inspire peers

• Realized what motivated them in being passionate about their profession

• Breakthrough in fear, realized that freedom is being supressed while relating to the authority and experienced that operating from freedom and ownership actually improves their relations with the management and expresses their loyalty towards them

• Realized an urge to be more fulfilled rather than forcing themselves to achieve

Feedback from the Manager after two weeks

Dear Prabha,
Thank you very much for a wonderful coaching program that you offered to our team. As a result of the coaching experience, I notice that our executives are able to develop empathy towards patients and we are starting to provide a patient centered customer service. The team has shown tremendous improvement in their listening skills and the way they verbalize their thoughts with patients, management, and peers. They are now able to understand the challenges and stress levels of the physicians and are starting to take initiatives to collaborate with the physicians and management. Ownership, self responsibility, loyalty, modeling effective self care strategies, motivating and supporting others in the team, a concern for quality, dealing with pressure, taking on a value system as a team, managing other’s opinions, listening to patients with care and respect and the big thing is managing emotions; not letting out anger at patients and peers are the amazing qualities that I notice in my team nowadays. We appreciate your work and are looking forward to our next session with you.
Head, Customer Service

About Prabha Sathyanarayanan, EGyana

Prabha Sathyanarayanan is a professional coach trained at The Coaches Institute, San Francisco and an accredited MBTI practitioner who extensively uses the Co Active coaching model with her clients to elicit and nurture resonant expressions in her clients. Her personal mission is to bring out powerful personal leadership expressions in people and organizations that are resonant with their values. She offers coaching services at very reasonable prices to fulfill her vision of making coaching affordable in India.

Prabha lives in Chennai and offers her private coaching sessions internationally over phone or VOIP. Contact her at egyana@gmail.com to know how she can contribute in your process of learning and personal leadership development. To learn more about EGyana, please visit www.egyana.com

Prabha from EGyana presented a paper at the first ICF India coaching conference

Prabha Sathyanarayanan presented a paper on ‘Coaching for Self Awareness’ at the first ever held coaching conference in India. The conference was held at Bangalore on 21st April 2009 and focused on how to leverage performance at all areas of life.  ICF President Karen Tweedie and Director of Membership Mr. Don Whittle were present at the conference to personally grace the occasion. Coaches from all over India, Sweden and Master Certified Coaches from ICF Australia chapter were present at the conference.

Prabha is one among the 9 speakers who presented their speech that day at the conference.  Her paper explored what self awareness is, its importance in fulfillment and effectiveness, and the role professional coaching plays in raising personal awareness.  She also discussed how Co Active coaching model helps clients have a deeper connection and experience with one’s self and how the Co Active model contributes tremendously in helping people identify their core personal values with greater clarity.

Prabha discusses in her paper that resonant expression is about being totally in tune with one’s self and then connecting with others as well as aligning our values and skills to our performance goals.

According to Dr. Daniel Goleman, the foremost and basic foundation among the building blocks for emotional intelligence competency is self awareness – knowing one’s internal states, preferences, resources and intuitions and managing one’s internal stages, impulses and resources that are foundation to success.

Fulfillment can initially mean outward measures of success such as great job, enough money and a certain life style. Achieving a certain goal can be very fulfilling but that may not be the end. At its deepest level, fulfillment is about finding and experiencing a life of purpose and about reaching one’s full and true potentials. (Whitworth, 1998)

The conference was successful and Director of membership, Mr. Don Whittle said to Prabha that he felt ‘that presence’ in the room that day, that coaching was taking hold in India and it will be a different type of coaching where there will first be a commitment to a higher purpose (Knowing one’s self) and from that place all else will flow with ease and grace.

Feel free to drop in a line to Prabha Sathyanarayanan to understand more about how you can be coached for raising your personal awareness and to understand how self awareness acts as the foundation in helping you truly accept your choices, be responsible for your thoughts and actions and be highly aware of what motivated you in to a commitment to action leading to effective performance.

About Prabha:

Prabha Sathyanarayanan is a professional coach trained at The Coaches Institute, San Francisco and an accredited MBTI practitioner who extensively uses the Co Active coaching model with her clients to elicit and nurture resonant expressions in her clients. Her personal mission is to bring out powerful personal leadership expressions in people and organizations that is resonant with their values. Prabha lives in Chennai and offers her private coaching sessions internationally over phone or VOIP.  

Contact Prabha
http://www.egyana.com
egyana@gmail.com